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Restart the router: If you are experiencing a slow or intermittent wireless connection, restart your router. Follow the on-screen instructions to connect the printer to the network. Manually connect the printer to the network: Many HP printers have a Wireless Setup Wizard on the printer control panel network or wireless settings menus. Wireless signals are weaker at greater distances between the printer and the router. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. If your printer is not listed, turn it on and click Retry.Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Run from the download location on your computer. After Downloading HP Print and scan Doctor Tool, Continue the Installation Steps by clicking Next Button. Download the HP Scan and Print Doctor Software Initially Download the Scan Doctor App to your Windows PC and follow the steps provided, Switch the Printer ON and ensure the Connection between the computer and the Printer. On the welcome screen, click Start to locate your printer. Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool. Turn on the printer and load plain paper in the main tray. Install HP Print and Scan Doctor on the computer connected to your printer. HP Print and Scan Doctor is available to all software users as a free download for Windows/5(33). HP Print and Scan Doctor on bit and bit PCs This download is licensed as freeware for the Windows (bit and bit) operating system on a laptop or desktop PC from printer software without restrictions.